Privacy Policy

Last updated: 17 October 2026

AFTRLIFE respects your privacy. This policy explains how we collect, use and protect personal information when you visit our store, place an order or contact us.

Information we collect

Depending on how you use our store, we may collect:

• Name, email address, phone number and delivery address

• Order details, items purchased and transaction-related information

• Information you provide through contact forms or customer-support messages

• Reference images, design links, dimensions and other information submitted for custom 3D-printing requests

• Technical information associated with your visit, such as device, browser and website usage information, where collected through our store or service providers

Payment information is processed by the payment provider used at checkout. We do not intend to collect or store your full payment-card credentials directly.

How we use your information

We use relevant information to:

• Process and deliver orders

• Communicate order updates and respond to enquiries

• Review custom-product requests and prepare quotes

• Process payments, refunds and customer-support requests

• Maintain store security, prevent misuse and comply with legal obligations

• Improve our products, services and customer experience where permitted

We will use marketing communications only where permitted by applicable law and your preferences.

Custom reference images and designs

Images, sketches and design links submitted for custom requests are used to understand and assess the requested product, communicate with you and, if accepted, help fulfil your order.

Please do not submit sensitive personal information or images you do not have permission to share. We may use third-party service providers to store or process submitted information as needed to operate the service.

We do not promise that every uploaded file will be stored indefinitely. Retention depends on the service used and applicable operational or legal requirements.

Sharing information

We may share necessary information with service providers that help us operate our store, process payments, deliver orders, store submitted files, provide customer support or maintain website functionality.

We may also disclose information where required by law, to protect our rights or to address fraud, security or misuse.

We do not sell personal information as a standalone product.

Cookies and similar technologies

Our store and its service providers may use cookies and similar technologies for website functionality, preferences, analytics and other purposes. Your browser settings and available cookie controls may allow you to manage some of these technologies.

Data retention and security

We retain information for as long as reasonably necessary for the purposes described in this policy, including order fulfilment, customer support, recordkeeping and legal compliance.

We take reasonable steps to protect information, but no method of electronic storage or transmission can be guaranteed completely secure.

Your choices and rights

Depending on applicable law, you may be able to request access to, correction of or deletion of certain personal information, or object to certain uses.

To make a privacy request, email aftrlifethings@gmail.com. We may need to verify your identity before responding. Some records may need to be retained where required by law.

Third-party services

Our store may link to or use services operated by third parties. Their privacy practices are governed by their own policies. Please review those policies when using their services.

Children's privacy

Our store is not intended to collect personal information directly from children without appropriate authorisation. If you believe a child has submitted personal information inappropriately, contact us.

Changes to this policy

We may update this policy when our practices or legal requirements change. The latest version will be published on this page.

Contact

For privacy questions or requests, email aftrlifethings@gmail.com.

This policy should be reviewed against the actual apps, upload tools, payment providers and analytics services enabled on the store before publication.